How do I choose what I want to buy from Jubilee Office Supplies?
Our enormous range of products can be a bit intimidating to those new
to ordering from us. There is on-line
to assist you with things like paper and envelope sizes, fax rolls, toner
cartridges and ribbons for your machines and so on.
There are several ways to select what you want. You can:
- Look through the Product
Finder on this Web site and "click" on the category, word or
phrase which you think is likely to be a description of the product
- Look in our catalogue.
- Visit our showroom personally, (or
send a minion). It is a good idea to call us first to make sure that
what you want to look at will be in stock. Most of the time, if it
is not in stock it will only take a few hours for us to get hold of
- For many of the products we sell, you may be able to choose from
several alternatives. If you are not sure which you would prefer, we
can sometimes send the alternatives to you on van so that you can
choose from them.
How do I place a purchase order?
You do not need to open a credit account with us to place a purchase
order, although it makes things much easier if you do. We are happy
to deal with customers on pro-forma invoice (in other words we send
you an invoice, you pay the amount shown on the invoice, then we send
the goods to you); with pre-paid orders (you send us the money with
the order); or on a Cash-On-Delivery (COD) basis. You can place
orders via electronic messages without an account number, however you
do need your account number and your postal (ZIP) code to use the full
electronic ordering facilities of this Website.
Here are some ways you can place an order with us:
- Send us a message (e-mail,
fax, post, courier...) telling us what you want.
Don't forget to tell us the PRODUCT CODE. If you like to use the
to place orders, our order form is useful. It will remind you of the
things we need to know.
If you would like us to send you some order
forms, please tell us and we will be happy to oblige.
- Call us on the telephone to tell us what you want.
- After you have opened a credit account, you can order through
this Website by just clicking on the
will then ask you for all the information we need.
don't forget to tell us:
- Your ACCOUNT NUMBER. Whenever you get in touch with us, PLEASE tell us your
account number. Many of our customers have very similar names and it is
obviously very important that we don't get you mixed up with somebody else.
- The PRODUCT CODE. If you have any difficulty finding it, one of our sales
staff will be pleased to help over the telephone.
- How many of each item you want. We will always be happy to discuss
discounts for large quantities.
- Your order number, if you use order numbers.
- Where you want the goods to be delivered. Unless you tell us otherwise, we
will deliver as soon as possible.
- A way to contact you, in case we need more information.
- Any special instructions, such as the times when your stores or offices
are open for deliveries.
- If you want us to send invoices and other documents to a different address
from your consignment(s) of goods (we will normally deliver the goods with the
invoice attached and post statements to the same address) then please let us
All this information is requested on the on-line order form which is
automatically created for you when you use the
Don't forget also that many of the things we sell are sold as 'singles' as well as in 'packs' (multiples of one item).
Singles and packs have different product codes. Be careful to check that you are using the right product code.
For popular items, where there is no separate code for singles we may split the packs.
Please check with us before ordering.
Jubilee Office Supplies